Shipping policy

1. Shipping policy 

Last updated: 9 October 2026

Free UK delivery Every MA BABY order ships free to addresses in the United Kingdom. There is no minimum spend.

Delivery time Your order is delivered within 6–10 working days.

Working days are Monday to Friday, excluding UK bank holidays.

Tracking As soon as your order has been dispatched, we email you a tracking link so you can follow your parcel.

No extra fees at your door All prices on our website include VAT. You will not be asked to pay any import duties, customs charges or extra fees on delivery.

Where we deliver We currently deliver to the United Kingdom only, including England, Scotland, Wales and Northern Ireland.

Wrong address Please check your delivery address carefully at checkout. If you spot a mistake, email us as soon as possible at hello@mababy.co.uk and we will do our best to update it before your order is dispatched.

Lost or damaged parcels If your parcel has not arrived within 15 working days or arrives damaged, email us with your order number and we will send a replacement or give you a full refund.

Questions? Email us at hello@mababy.co.uk. We reply within 1 working day.